Well that sure didn't take long to go sideways.

burntwater wrote on Feb 28^th, 2026 at 1:51pm:


Maybe Beretta will make changes and improve Ruger customer service! Ruger has always been great on the small stuff, but get any major warranty claims and they wiggle out of it and blame the owner.
I know a guy who bought a brand new Ruger 77 last December and recently the stock broke while he was shooting it and left splinters in his hand. Ruger asked him to send it back, and when they got it they first blamed him saying the stock bolts had been left too loose or improperly torqued. When he told them it was brand new, and he had no reason to remove the action, and didn't own an inch pound torque wrench, they then said his rifle was 3 years old according to their records and they wouldn't warranty it! It sat in some gun store inventory for years, but he still bought it new. They want $375 for a new stock, so he told them to ship the rifle back and he'd buy a stock elsewhere. It's one of those laminated stocks.
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GunBum wrote on Feb 28^th, 2026 at 6:10pm:


That's the way it read to me as the molds and travel expenses all added up to $35k.

I bought a Ruger Hawkeye at an auction that was missing a part. I called Ruger to order the part. I told the lady how I acquired the Ruger and had my credit card ready. She told me no charge. I was surprised. A few days later the part arrived.

About Ruger.

40 years ago I bought a #1 with a heavy barrel. I did not like the shape of the fore end as much as I did the fore end on their 'safari' model. So, I sent the fore end back to Ruger and asked to exchange it. Of course they would not do that and sent a letter telling me why they could not; a completely reasonable  and expected position. After a couple weeks I sent a letter that I completely understood their position and could they please return my original fore end? A week later I got a package with a Safari fore end. They were unable to find my original! A happy ending with perhaps a few corners cut!

Wow talk about hi jacking a thread! I want to hear about Rodney's castings disappearing.

I'd like to see the list of avail casting 'kits' and prices if possible.

Rodney had some very interesting models available.