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ndnchf
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Not receiving email notifications
Oct 21st, 2021 at 8:06pm
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A couple weeks ago I noticed that I was not receiving email notificatons for discussions I subscribed to or PM notifications. I checked my settings and they are still set for sending emails, but its not happenung. I have not changed anything. Has anyone else had this problem? Is there a fix?  BTW, all my email goes to my smart phone. There is no junk email folder.

Thanks,
Steve
  
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Josh Borton
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Re: Not receiving email notifications
Reply #1 - Oct 22nd, 2021 at 10:28am
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Steve,

I took a look at the logs, it appears your Email provider is blocking emails from our server for all email clients.

I have put in a request to be unblocked, and will let you know if i get a response.
  
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ndnchf
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Re: Not receiving email notifications
Reply #2 - Oct 22nd, 2021 at 2:55pm
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Thank you!
  
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ndnchf
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Re: Not receiving email notifications
Reply #3 - Nov 1st, 2021 at 7:46pm
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I just spent 30 minutes with my email provider support (Cox cable) They will look into it. It didnt sound promising.
  
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Josh Borton
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Re: Not receiving email notifications
Reply #4 - Nov 1st, 2021 at 8:30pm
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If they want technical details, you can give them this:
(I haven't heard back either, so I re-submitted another review request)

host cxr.mx.a.cloudfilter.net[52.73.137.222] refused to talk to me: 554 cxr-ibgw-5001a.stratus.cloudmark.com cmsmtp 85.187.158.25 is listed on Cloudmark CSI-Global. Please visit (You need to Login or Register to view media files and links) AUP#IPBL1000
  
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ndnchf
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Re: Not receiving email notifications
Reply #5 - Nov 1st, 2021 at 9:14pm
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Thanks. I suppose that gibberish means something to someone. I did give them a link to this discussion so they could see what you said. Fingers crossed!
  
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ndnchf
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Re: Not receiving email notifications
Reply #6 - Nov 2nd, 2021 at 7:41pm
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Apparently my email provider fixed this problem. I've not heard back from them. But in the last 2 hours a recrleved a slew of forum notifications  Smiley
  
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